NOOR account

Delete your account

In the NOOR app

Open Grown-ups, choose Settings, then choose Delete account and confirm. This submits the deletion request and signs the device out.

Request it outside the app

Email us from the address used for your NOOR account. Include only the account email. Do not include a child's personal information.

Email deletion request

What is deleted

NOOR removes your sign-in identity, contact details, notification registrations, messages, and account-linked learning access. Records required for legal, fraud-prevention, billing, or consent obligations may be retained without direct contact identifiers for the period required by law.